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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Westenkirchner

Cheryl Westenkirchner

October 1, 2026

5  out of  5
rating by Cheryl Westenkirchner
"Donna was exceptional in helping us navigate through home and auto policy changes
She was very personable and professional
Thank you Donna you made an anxious decision very easy !"
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Landon Dillavou

September 29, 2026

5  out of  5
rating by Landon Dillavou
"An amazing young man named Burke Wilkin helped me get a great deal on car insurance! He was extremely helpful and quick throughout the entire process. Thank you Burke!"
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Zach Weiner

September 29, 2026

5  out of  5
rating by Zach Weiner
"Burke Wilkin is absolutely an outstanding man he is great at his job he helped me and my family so much forever grateful for this young man great things ahead of him"
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Marcus Hansen

September 29, 2026

5  out of  5
rating by Marcus Hansen
"Burke Wilkin was extremely professional and helped me get a great deal"
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Dylan Johnson

September 29, 2026

5  out of  5
rating by Dylan Johnson
"The young man named Burke was such a great help! I would recommend him for anyone looking for car insurance! Wish I could give 6 stars if I could!"
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Nick Pedersen

September 29, 2026

5  out of  5
rating by Nick Pedersen
"I’ll never go to another insurance agency again! Whether it’s home, car, or life insurance! Bryan Clark runs a phenomenal agency here with the help of Burke Wilkin who is an outstanding young man! They always are so kind and helpful with any questions I have! They even covered my 2015 mobile home from hail and rain damage! Love these guys!"
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Braden Buck

September 29, 2026

5  out of  5
rating by Braden Buck
"Burke Wilkin was super helpful and gave me no bs. He was very kind and thorough when it came to helping me get my truck insured."
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Evan Gilreath

September 29, 2026

5  out of  5
rating by Evan Gilreath
"Young man by the name of Burke helped me to doing the best insurance possible, plus he’s a Packers fan"
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Cameron Golden

September 29, 2026

5  out of  5
rating by Cameron Golden
"Burke Wilkin, outstanding young man, did an amazing job. Even helped my elderly mother around the house after worth just because she needed help and no one was there. Easiest 5 star review of my life!!!"
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Konnor Goersch

September 29, 2026

5  out of  5
rating by Konnor Goersch
"Burke Wilkin did an excellent job at helping with my car insurance. A very excellent young man with a bright future!"
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little hound

September 29, 2026

5  out of  5
rating by little hound
"Burke wilkin did an amazing job at getting me fair and affordable insurance for my brand new car this year and am very thankful he is a good young man"
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Deborah Folks

September 5, 2026

1  out of  5
rating by Deborah Folks
"Wouldn't give you even a 1 star first off my mother had full coverage for Rv needless to say Decatur had bad storms she reported it to your office no one did nothing for her making excuses why they weren't going cover her damage to Rv finding out they canceled her policy on rv would never had insurance state farm always trying get out fixing things for her that pay there premium every month and if something happens they dont stand behind my mother what purpose insurance they never did anything to help her she having pay cost damage to rv ."
Profile photo of JAMES JASPERS

JAMES JASPERS

September 3, 2026

1  out of  5
rating by JAMES JASPERS
"WHAT A JOKE thanks for nothing your very very rude and dishonest and treat there costumers like crap we had a 2002 Ford Hurricane 330 ft motor home had put in a clean for weather damage hall and they denied the clame and canceled the policy for no reason there crooks I wouldn't deal with them at all"
We responded:
"Thank you for your feedback, James. I'm sorry to hear about your experience with your claim and the cancellation of your policy. I don't see that you are a policyholder in our office, so you must be talking about your mother's claim situation. We strive to provide fair and respectful service to all our clients within our office. Our office tried on several occasions to get this decision reversed; however, we were not successful and I apologize. We were though able to get the policy reinstated for her."
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Chris McKenzie

August 14, 2026

5  out of  5
rating by Chris McKenzie
"Great customer service"
We responded:
"Thank you, Chris, for your feedback! We're glad to hear that you had a great experience with our customer service. Our team at Bryan Clark - State Farm Insurance Agent is always here to assist with your insurance needs."
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Kathy Robbins

August 7, 2026

5  out of  5
rating by Kathy Robbins
"Very easy talk to
Very patient
Glad he called back
Saved me alot of money"
We responded:
"Thank you for your feedback, Kathy! We're delighted to hear that you found our team easy to talk to and patient. It's great to know that we could help you save money on your insurance. If you ever have more questions or need assistance, feel free to reach out."
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James Rich

July 31, 2026

5  out of  5
rating by James Rich
"It was great experience. Everyone was nice and they explained everything to me."
We responded:
"Thank you for sharing your experience, James! We're delighted to hear that our team was able to provide clear explanations and a welcoming atmosphere. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
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Cody Fry

July 30, 2026

5  out of  5
rating by Cody Fry
"Burke Wilkin did a phenomenal job setting up my renters insurance. He was kind, professional, and most of all friendly. This was one of the best customer service experiences I have ever had."
We responded:
"Thank you for your feedback, Cody! It's fantastic to hear that Burke Wilkin provided you with such a positive experience while setting up your renters insurance. Our team is dedicated to offering friendly and professional service, and we're glad to know we met your expectations. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out."
Profile photo of Faith Eads-Snyder

Faith Eads-Snyder

July 18, 2026

5  out of  5
rating by Faith Eads-Snyder
"In the 5 years we’ve had State Farm we have had good experiences. Communication is great and their office is always friendly. Donna, Chloe, Bryan, and all of his staff have been there to answer any questions. Our payments have been at a reasonable rate over the years also."
We responded:
"Thank you for your feedback, Faith! It's wonderful to hear that you've had positive experiences with our team over the past five years. Donna, Chloe, Bryan, and everyone here are dedicated to providing great communication and support for your insurance needs. We're glad to know that our rates have been reasonable for you, and if you ever have more questions, feel free to reach out."
Profile photo of Danielle Johnson

Danielle Johnson

July 17, 2026

5  out of  5
rating by Danielle Johnson
"We couldn't be happier with this State Farm office! Even though they're over an hour from our home - and we even have a local State Farm agent nearby - we continue to work with them because their customer service is second to none.

When we were shopping for insurance, they were the only State Farm office that actually reached out to us. They happened to call during a busy part of the day, but instead of moving on, they offered to email us the information so we could review everything when it was convenient. I'm so glad they did because that persistence led us to switch.

They even met with us outside of normal business hours to accommodate our schedules. They saved us THOUSANDS of dollars while also giving us better coverage, and DEFINITELY better customer service, than we had before.

Any time we've needed quotes or wanted to make changes to our policies, they respond incredibly fast - usually within an hour. Whether we text, call, or email, they're always friendly, knowledgeable, and easy to work with.

Outstanding customer service like this is hard to find. Their responsiveness and willingness to go above and beyond make the hour drive completely worth it. If you're looking for an insurance agent who truly puts customers first, reach out to this State Farm office and ask for Burke. We highly recommend this State Farm team!"
We responded:
"Thank you, Danielle, for your detailed feedback and for choosing our agency despite the distance. It's wonderful to hear that our team's dedication and customer service have made such a positive impact on your insurance experience. We're delighted that Burke and the rest of our team could assist you with better coverage and savings. If you ever need further assistance with your insurance needs, feel free to reach out."
Profile photo of Trent Park

Trent Park

July 9, 2026

5  out of  5
rating by Trent Park
"When I switched to State Farm insurance, not only did I save money but I have received phenomenal service. Any time I have had questions or needed help with anything, Donna was always quick to respond. Donna went above and beyond to make sure we had everything we needed and helped save us money. I would recommend Bryan Clark as an agent and ask for Donna if you want exceptional service."
We responded:
"Thank you, Trent, for sharing your experience with us. It's great to hear that Donna has been responsive and helpful in addressing your needs and saving you money. We appreciate your recommendation and are here to assist you anytime."
Profile photo of Trey Schilling

Trey Schilling

June 30, 2026

5  out of  5
rating by Trey Schilling
"Burke was super helpful and provided marvelous service. Highly recommend everyone to give Mr. Wilkin a call!"
We responded:
"Thank you, Trey, for your feedback! It's great to hear that Burke was able to assist you so effectively. We appreciate your recommendation and look forward to serving you again."
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Jarrett Evers

June 30, 2026

5  out of  5
rating by Jarrett Evers
"Mr.Wilkin is an absolute class act!"
We responded:
"Thank you, Jarrett, for your kind words about Mr. Wilkin. We're glad to hear you had a great experience with our team. Your feedback is greatly appreciated!"
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Top Hat Creamery

June 30, 2026

5  out of  5
rating by Top Hat Creamery
"Burke got us great business coverage at a fantastic rate. He explained things in a way that made sense and couldn’t have been more personable!"
Profile photo of Wyatt Mammen

Wyatt Mammen

June 30, 2026

5  out of  5
rating by Wyatt Mammen
"Burke Wilkin was very helpful with my insurance. He made the process easy and answered all my questions. Great service!"
We responded:
"Thank you, Wyatt, for your feedback! We're glad to hear that Burke made the insurance process easy and addressed all your questions. We appreciate your support and look forward to assisting you in the future."
Profile photo of Emma Jaegle

Emma Jaegle

June 22, 2026

5  out of  5
rating by Emma Jaegle
"Chloe B , from Bryan’s Clark’s office did an exceptional job at helping me get a person article policy!"
We responded:
"Thank you, Emma, for sharing your experience! It's great to hear that Chloe B provided exceptional assistance with your personal article policy. We appreciate your feedback and look forward to serving you again."